We want you to love what you receive.

If something isn’t quite right, we offer a 60-day return or exchange window from the date of delivery.

Eligibility:

• Items must be unused, in original condition, with all tags and packaging included.
• Final-sale or heavily discounted items may not be eligible.
• Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.

How It Works:

1. Contact us at support@onlybags.store within 60 days of receiving your item.
2. We'll provide you with simple instructions and a return address.
3. Once your return is received and inspected, a refund or exchange will be processed within 5–7 business days.

Refunds:

• Refunds will be issued to your original payment method.
• Original shipping charges (if any) are non-refundable.

Damaged or Wrong Item?

No worries — please email us within 5 days of delivery with photos, and we’ll make it right at no extra cost to you.